The wait’s almost over and we’re in for new, ultra-cheap fares in a couple weeks.
Because on August 7th SPIRIT AIRLINES spreads its wings to KCI with a single daily non-stop departure to four cities (Service to the 5th—Houston—begins August 8.)
Get a load of these all-in, sample fares I found for Friday, August 15’s Bare Fare departures:
* One way KCI to Chicago O’Hare: $ 62.09
* One way KCI to Dallas-Forth Worth: $ 42.09
* One way KCI to Detroit: $ 62.09
* One way KCI to Las Vegas: $ 62.09
* One way KCI to Houston-Intercontinental: $ 42.09
But hold it right there.
You get what you pay for—or don’t get at those prices.
Spirit’s cheap fares are totally unbundled. Meaning they get you basically from Point A to Point B. ANYTHING ELSE costs extra.
Where to begin…
*** Carry-on bags cost $ 26.00 at time of booking, $ 35.00 before on-line check-in, $ 50.00 at the airport or a whopping $ 100.00 at the gate.
*** Checked luggage? Of course you pay for each bag.
*** Want to print out your advance boarding pass? That’s another charge. How about an advance seat assignment? You purchase it or they’ll randomly assign a seat for you at check-in. (Hello middle seat and good luck of sitting next to your companion.)
*** How about a drink of water? Expect to pay three bucks.
And just try to find a toll-free phone number for Spirit Airlines. Frankly I don’t believe one exists.
“Don’t buy our low fares and complain that we don’t have legroom,” Spirit’s CEO Ben Baldanza told Money Magazine.
Crammed tight seats and the long list of passenger fees are probably big reasons why Spirit is rated dead last in customer satisfaction, critics say.
Oh, almost forgot, seats on Spirit’s all Airbus jet fleet do not recline.
Having said all that, Spirit is one of the nation’s fastest growing carriers with one of the highest profit margins.
So no apology or calls for proper crisis management techniques from Mr. Baldanza.
Instead the airline uses hateful outbursts against Spirit as part of its marketing.
Trading on the fact that it is often called the airline people love to hate, Spirit is currently giving away one billion miles to travelers who send hateful messages to www.hatethousand miles.com.
According to Travel Weekly the promotion awards 8,000 free miles—which is 2,000 miles shy of the minimum award level—to travelers who slam (or praise) the carrier’s low cost, unbundled product in a message of 140 characters or less.
A promotional message urges travelers to “go ahead and release the hate.”
Spirit main man Baldanza says the airline has no plans to charge for the use of toilets on its aircraft.
Good to know.